Terms of service

By accessing and using this website, you agree to follow the terms and conditions mentioned below. Please read these terms carefully before placing an order.

Use of Website

By using our website, you confirm that:

• You are providing accurate and complete information when placing an order.

• You will use the website only for lawful purposes.

• You will not misuse or attempt to damage the website in any way.

We reserve the right to refuse service to anyone if these terms are violated.

Products and Orders

We try our best to ensure that all product information, descriptions, and images are accurate. However, small variations may occur.

Once an order is placed, it will be processed and prepared for delivery. We reserve the right to cancel or refuse any order if necessary.

Payment Method

We currently offer Cash on Delivery (COD) as our payment method.

Customers are required to pay the full amount at the time of delivery.

Shipping Policy

• We offer Free Delivery all across Pakistan.

• Delivery usually takes 3 to 5 business days depending on the location.

Delays may occur due to courier services or unforeseen circumstances.

Returns and Refunds

Customers can request a return within 7 days of receiving the product if there is an issue with the order.

• Items must be unused and in original condition.

• Refunds are processed within 2 days after the returned item is received and inspected.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.

Contact Information

If you have any questions about these Terms of Service, you can contact us:

WhatsApp: +92 320 1097054
Email: info.zivya@gmail.com